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Aligned Marketing Blog

Marketing executive, Steve Hartkopf shares all in this informative yet personable blog.

Storytising

Steve Hartkopf - Monday, March 01, 2010
Getting someone to read your online advertising is not easy. Beyond being memorable, online advertising should create interest in your value proposition and, in its best form, overcome sales objections. That's asking a lot, but it is possible.

Online advertising is different than offline (print) advertising because it is more intimate. Done well, you can get people to read your copy. That's why I believe the long-form (more than 150 words) sales message is not dead.

In fact using well written copy in story form that conveys your value such as a customer testimony, case study or white-paper is a terrific way to deliver your sales message.


The challenge we all face and the reason we usually use short copy, which includes tag-lines, elevator speeches, and anything less than 150 words, is we assume the average reader's attention span is short to the point of being miniscule. Collectively, we've made Attention Deficit Disorder (ADD) a national treasure. That's silly, it's an excuse many people use to explain away their lack of seriousness. But no matter, that perception has consequences for those of us who write copy that sells for a living.

Too many of us believe that only the bored or the most desperate buyer will take the time to read the traditional long sales letters we  associate with internet marketing. The problem is not the length of the copy. The problem is most of what we read online is tacky, heavy-handed and just plain uninteresting.

A good way around this dilemma is to use stories. But not just any stories. I'm talking about stories that are interesting and fun to read. Stories that, at the same time, communicate each step of your sales sequence over time without ever being tacky or heavy-handed, “salesy.” Stories spread out over time in a series of emails and blog postings.

The first few emails entice the reader, your prospect, to investigate your services further. Once you get a click through the next series of emails describes your service benefits in more detail and, through stories and testimonials, are designed to overcome objections and encourage a purchase.

You can use a series of interesting stories to attract attention, describe benefits, create desire for your product or service, demonstrate the product in action, overcome objections, promote a strong call to action, and convey every other copywriting purpose just as effectively, perhaps more so, in a story (your content) as you would in a traditional sales message.

The goal is to make your content so interesting, entertaining and valuable that the underlying "advertising" will be read, retained, shared and, ultimately, result in a purchase.

When you combine the best aspects of advertising with quality storytelling, that's what I call Storytising.

Steve
800-707-9150

How to Create a Business Conversation

Steve Hartkopf - Wednesday, February 17, 2010
Too many businesses describe themselves to prospects and acquaintances in weak words that describe what they do or their profession, such as; “I’m a Realtor or I’m a builder.” That may not be wise. It may be a conversation killer when what you need is a conversation enabler. Here’s what I mean:
  1. People buy benefits and “Realtor” and “builder” do not itemize benefits
  2. Those traditional descriptions discourage a conversation

Describe your business in terms of benefits and value so the person you are talking to can better understand how you can help them, regardless of what it is you do. “I‘ve been building estate homes in Chicago since 1977” is more descriptive and better than, “I’m a builder,” because it infers some of the benefits you provide and encourages a conversation.

The second version lets the other person know you have solid experience, probably know a lot about a specific geography, you build big-expensive house and, finally, it implies the homes you build are constructed well. If those inferences were not true it is unlikely you'd have been in business since "1977." If you had simply said, “I’m a builder,” you would miss all those important attributes and benefits. Successful people never make this error and almost every successful person I’ve met is a good conversationalists.


A conversation allows you and the other person to determine if your unique expertise fits their unique needs and if your personalities are compatible for a business relationship.

So, the next time you meet someone describe your business or profession in interesting terms that conveys the benefits you provide.

Need help doing that? Give us a call at 800-707-9150. We've got a one hour coaching session on just this topic.

Steve
 

 

Copywriting and Storytelling

Steve Hartkopf - Monday, November 30, 2009
The word copywriting is all over the net but it’s often misunderstood. Wikipedia defines copywriting as:

Copywriting is the use of words to promote a person, business, opinion or idea. Although the word copy may be applied to any content intended for printing (as in the body of a newspaper article or book), the term copywriter is generally limited to such promotional situations, regardless of media (as advertisements for print, television, radio or other media). The author of newspaper or magazine copy, for example, is generally called a reporter or writer or a copywriter.

I define copywriting more simply: It’s the act of using words to sell or influence. My expanded definition is still more concise than the Wikipedia version: It’s written persuasion created to make your target audience act in a certain way, such as click, read, buy, or register.

Storytelling is a great copywriting tactic. Stories are entertaining and engage the reader in a more subtle way than the triple-decibel BUY THIS! blast-messages we get hit with everyday.

Long before human beings learned to read and write we used storytelling to transfer knowledge and influence one another. A million years of storytelling has altered our genetic code. It’s now in our DNA to listen to stories, decide what’s important to us and then apply that to our lives.

If you want your audience to associate with your brand, your products and with you, then tell them a story. At a strategic level, it’s not much more complicated than that. 

The best way to get your audience to take action, however, is to include these five key elements in your story:

  1. Measurement
  2. Comparison
  3. Time
  4. Uniqueness and
  5. Compelling

Measurement: Most people grant numbers more credibility than they do general comments. Whatever it is you do for your clients, using numbers to quantify the benefits will make your claims more believable than claims that lacks numbers.

Comparison: Give your audience before and after examples of the benefits of your product or service. Demonstrating results in a before and after scenario gives your claims perspective.

Time: Similarly, providing a timeframe around your results helps your audience understand the true impact of your product or service, especially if the benefits were produced quickly.

Uniqueness: Since you want to stand out from your competition and have your own brand, it’s important to make your claim as unique as possible. That’s really hard in a web-connected world, but that’s also why it is so critical.

Compelling: The compelling element answers the question: “Who cares?” You may be able to clean reading glasses faster than anyone in your city but I doubt many people will pay for that unique skill.

Steve


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