Aligned Marketing Blog

It’s something to think about.

Apple’s iPhone and Apps Store are monster hits. Apple may sell 40-45 million iPhones in 2010 and that’s on top of the current 50 million iPhones and iPod Touch already sold worldwide. These products are useful and very cool. Part of their success is driven by the iTunes App Store.

Apple says there are 125,000 developers in their Developer Program and over 85,000 Apps available for downloading. In mid-2009 Apple announced that the App Store had reached 1 billion app downloads…four months later (September, 2009) that number crossed the 2 billion mark. Wow.

Want to be part of the action?

Before I tell you how, I need to ask you for a favor: Please go to the iTunes Store and either click here or type in “Aligned Marketing.” I’ll wait. Do you see my picture? Okay, now download the App. The next time you sync your iPhone a new icon (the Aligned Marketing target in our logo) will be added to your iPhone screen.

Press the icon anytime and you’ll have immediate access to all my latest blogs, Tweets and videos on the Aligned Marketing YouTube Channel. Each one is configured for viewing on your iPhone. Yes, we’ve gone mobile.

It’s a great way to read a blog when you’re not in front of your computer. I wish more people would do this. If you’re interested in getting your own free iPhone App, here’s how.

Visit www.MotherApp.com and click on the link in the center of the page just under “MotherApp BlogEngine.” Here is what you should see:

MotherApp’s BlogEngine is the amazing tool that converts your blog and tweets into a native iPhone app in minutes with zero coding.

Simply enter your RSS feed URL, Twitter name and a description of your blog, then upload two images and voilà – you’ve created your very own iPhone app!

MotherApp takes care of submitting the app to Apple for approval and notifies you when it’s available for download.

It’s that easy!

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1. Fire
2. Jesus and
3. the Internet

I know a lot more happened, I just think the rest of it is largely subtext. I guess I’m a big picture guy. Some of us operate at 20,000 feet and some us at 3 feet. That’s fine. We’re just different. One view is not necessarily better than the other and we need both types of people (and a lot more) in the world. We all have a role to play.

Even though I consider myself a decent writer, I’m not the guy to hire if you want to a write long detailed process manual, which may be needed to implement a strategy. I’d get about 90% through, get bored and struggle with the last 10%. Attention to detail has been a life-long issue for me. My best work has been done when I had highly analytical teammates, people to help me with details. These differences are good, in fact they’re important.

Can you imagine how boring it would be if every night you sat down with your friends and family and said, “Okay, what should we talk about? Fire, Jesus or the Internet?” That wouldn’t work well, although I know people who, it seems, do only talk about the last two.

It’s hard to figure out your own set of words. It takes time and effort to work through and reconcile your inner-most thoughts and feelings. But that’s exactly how we learn about ourselves. My little three-word exercise is just one tactic and those are my results.

I’m going to assume your list, your top three (fifteen, whatever) is different than mine and that’s the point. Write your own list. Once you have it, study it. What does it tell you about yourself? How can you incorporate your natural tendencies, the real you, into your work? How can you mix it into your fun?

I’ve shared my list. Care to share yours?

Steve

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You may be confused about social media (SM), many business people are. There are literally hundreds of social media sites and sorting through them seems impossible. There’s Twitter, Facebook, YouTube, FriendFeed, LinkedIn, etc., and then there’s the ones with unusual names,  StumbleUpon or Posterous, to name two. No doubt, there are too many for a non-professional to evaluate and, since most SM sites are awash with non-customers for most businesses, why would anyone in a traditional marketing role take the time to review all those communities. So what should marketing professionals do about social media? Here’s my take:

1. Target your activities:

Information overload saps efficiency and limits productivity, that’s why many of us hate email. Take the time to investigate the top 25-50 social media sites and see if your company, your products, your competitors or your key industry words are prominent. Do a generic Google search for the same terms (company, product, competitors and you) just to see if you’ve missed anything. If any of the social media networks you evaluate have activity around your company, products or competitors, then join and monitor those networks. This approach let’s you focus on what’s important and weed out most of the “social media noise.”

2. Know who is talking about your brand:

You need to know who’s talking about you online and social media is the perfect mechanism. There are companies, such as Aligned Marketing (yes, that’s a shameless plug), that can break down the demographics of the people talking about your brand by gender, age and geography. If the demographics match your target audience then, again, you’ll need to pay close attention to those conversations and be ready to engage quickly, which brings us to the next point.

3. Engage the conversation:

It’s better to be proactive than it is to be reactive. Joining the online conversation allows you to speak directly with your target audience, your customers and your detractors. You can monitor the conversation. You can’t manage the conversation, per se, but you can insert your own perspective and, hopefully, influence the direction of the conversation. Engaging gives you the opportunity to react, share your side and, perhaps, steer a negative comment into a customer service success story before it becomes a trend.

4. Reporting:

Use your social media research and the available tools to capture relevant information. Organize that information and use traditional reporting tools, such as charts, graphs and PowerPoint, to combine both qualitative and quantitative analysis, to inform your organization. As the data increases you may find that even your most ardent critics will realize that spending a portion of your marketing budget to monitor online conversations is wise.

I may be wrong but, like it or not, I don’t think this stuff is going away anytime soon.

Steve

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In my book Communication Wins, I write about message structure, types of messages, communication strategies, gaining credibility with your audience, audience analysis and many other topics that matter to writers.

One of my favorite chapters is Chapter 14 – Tools of the Trade. Below is an updated version of an excerpt from that chapter. Learn to use these tools and I guarantee that your writing and speaking will improve.

Compare and contrast: An apple and an orange are both fruits. They are comparable and alike. However, they are also different. They have contrast in their appearance (red versus orange), outer skin (smooth versus rough), texture and taste. You can increase your listeners’ understanding of one feature by highlighting its opposite. For example, we can better understand wisdom by illustrating foolishness.

Repetition: Repeating and summarizing concepts can help your audience grasp important concepts, experience emotions, or heed your call to action. Ministers, coaches, and motivational speakers often use this technique to drive home key points.

Metaphor: A metaphor is a game of pretend. A metaphor pretends that something is something else. A word or phrase that describes one thing is used to describe something not normally associated with that word or phrase. For example, “Her heart melted with compassion when she saw her tiny son struggling to tie his shoelaces.” Obviously, her heart did not “melt” in the literal sense.

Euphemism: An inoffensive or indirect expression replaces words that may be considered offensive, impolite, harsh or shocking. Saying someone “passed away” is a euphemism for “died.”

Simile: A figure of speech that makes a direct comparison between two unlike entities using the words “like” or “as.” For example, “She’s smart as a whip.” Similes can create vivid associations in your audience’s mind. Similes are like garlic; they should be used sparingly. The reason to use them sparingly is because they tend to require the audience to pause and think about the comparison and that can interrupt the flow of your message.

Symbolism: Symbolism evokes (but does not describe) an emotion, concept or idea. You can use the symbolism of something concrete to represent something abstract, such as a flag to evoke the concepts of duty, loyalty and honor; a light bulb to represent the concept of a brilliant idea; a company logo to represent brand attributes, or a lion to represent bravery and strength. Icons and emoticons are modern-day symbols. Symbols are often more effective than perfectly constructed sentences.

Concrete/Abstract: Concrete terms and words refer to things we engage through our senses. Something may be “hot,” “green,” or “loud.” Abstract terms may be just as real but less available to our senses – freedom, love, success and sexism (any ism) are examples of abstract words that have real meaning but are undetectable through our five senses.

Steve

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Part 2 of 2

On Monday we learned that About.com forecast Twitter to reach 26 million users (15.5% of adult internet users) by 2010, taught you how open your own Twitter account and discussed being a good Twitizen. Today you’ll learn how to:

How can you locate the right people to Follow? Here are some tools:

• Wefollow (http://wefollow.com) lists the Twitter people –Tweeps, Twits or Tweople – with the most Followers by tag usage. Think of a tag as a subject, such as music or news.Follow the people with the most Followers in the subjects that matter to you.
  
• Twellow (http://www.twellow.com) is “a search directory of people by area of expertise, profession or other attribute listed in personal profiles. Use the same Follow tactic here as you did with Wefollow.
  
• Nearby Tweets (http://nearbytweets.com) is a very cool tool because it lets you find other Twits in your, or some other, geography. Personal note: I walked into an event in my home town and the first person I introduced myself to said, “Oh, I know you, I Follow you on Twitter.” It was cool. We both started laughing. The lesson: Follow people close to your home or work.
  
• Twitter Search (http://search.twitter.com) allows you to search the Twittersphere for keywords or topics and is an excellent way to find like-minded people, potential clients or business partners to Follow.
• Listorious (http://www.listorious.com) was explained in detail in my November 4 post (http://tinyurl.com/yal4ay5) so just let me say, it’s a super directory of lists on Twitter and I highly recommend you use it to locate people to Follow.

How you get people to Follow you:

• The first tip is a no-brainer: Provide good content. Post (Tweet) content that is interesting, useful and/or entertaining and your followship will grow.
• The second tip is to make sure your profile is well written, your page design is well executed and, in general, you treat your Twitter account as a marketing tool. Most people prefer to know the people they Follow and your online presence is your introduction, the beginning of knowing you.
• List your Twitter account on your website, blog, all of your social media accounts, email signature and printed materials, if you have them, and provide a link to your Twitter account whenever possible.
• Pick a tweet-niche and stick to it since it is, in effect, your online brand. Most of my tweets are about business communication and using technology in digital marketing. However, I also throw in a few posts about current events, sports and fun stuff, such videos, to show the lighter side of my personality.
• Since most of the people you Follow will Follow you in return, using the previously mentioned tools will drive your Follower number up is a great way to increase Followers.
• Retweet (RT) the people you want following you. Most Twitters review their list of RT’s and if you are helping them spread their message it’s likely they will Follow you out of courtesy/reciprocity.

How you can locate topics to Tweet and Retweet:

• Follow your passions. If, like me, you enjoy social media, current events and fun-stuff, then post about those topics.
• Visit websites that have great content and either comment (tweet) about what you read or RT articles, posts and videos.
• Here are the sites I visit often for content.
  • Google (http://www.google.com) is my #1 source. When a topic strikes my fancy, I Google it to learn more and that often spurs a post.
  • The Wall Street Journal (http://online.wsj.com/home-page). WSJ is right in my wheelhouse as far as business reporting, quality writing and politics. I think the online subscriptions is, like, $69.00 a year.
  • YouTube (http://www.youtube.com) is my #2 source. I’m always amazed at what is available on YouTube. There’s a video on almost every subject imaginable and a lot of them are either hysterical or surprisingly informative.
• For information about technology and what technology marvel is coming next I visit:
  • Fast Company (http://www.fastcompany.com)
  • CNET (http://www.cnet.com)
  • TechCrunch (http://www.techcrunch.com)
  • Alltop (http://alltop.com) is an online magazine rack where you can pick up great information, current thinking, well-written articles and post about almost any subject.
  • There are a lot of great blogs and blogger directories online. Here are the ones I use the most:
    • Mashable (http://www.mashable.com) is a blog dedicated to social networking news and events.
    • Copyblogger (http://www.copyblogger.com) promotes itself as a site for “copywriting tips for online success” and, in my view, it delivers.
    • Problogger (www.problogger.net) helps “bloggers add income streams to their blogs.”
    • The Bloggers’ Bulletin (http://www.thebloggersbulletin.org) is an excellent source for “Tips, Tools and News on Blogging!” (Yes, this is shameless self-promotion since I’m a contributor. So sue me. Check it out, I think you’ll agree that the team is producing good content and helping a lot of people get started blogging.)

Final thought on behalf of all bloggers, most of us put a lot of time and energy into our blogs. We take this stuff seriously. So tell us how we’re doing? Is this information useful? What else would you like us to report on, discuss or teach? If you’re not comfortable making public comments, send me an email at shartkopf@aligned-marketing.com. I’d really like to hear from you.

It’s Wednesday, the only one this week. Do something remarkable!

Steve

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