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Seven Reasons to Outsource

Doug Schust - Tuesday, October 19, 2010
  1. Project centric: The change that is required to make tomorrow better than today is often measured by the number of projects completed. Outsourcing is project-centric and delivers results with minimal impact on day-to-day operations or personnel.
  2. Size doesn’t matter: Small projects such as web design, training and video production are ideal for outsourcing for all but the largest corporations, those with virtually unlimited internal capabilities. Large projects that require an outside perspective, such as institutionalizing Six Sigma or Strategic Pricing, are excellent projects to outsource since true change rarely happens from the inside out.
  3. Skills: Outsourcing lets you acquire specialized skills to accomplish goals, complete projects and augment your existing resources. Projects that are popular to outsource are social media tasks, such as blogging, search engine optimization, and specialized training or coaching like improving presentation skills.
  4. Cost effective: Outsourcing is a variable cost option and preferred by many over adding full-time employees, which is a fixed cost solution. In this economy variable cost projects are approved easier than new headcount. Since outsourcing is a global industry adding world-class talent to your team is not as expensive as hiring talent.
  5. Velocity: Speed can make the difference between good and excellent. Outside providers can deliver resources, even in large quantities, quickly while hiring fill-time expertise can take weeks or even months.
  6. Technology: Few companies can afford the money to purchase or the time it takes to learn the latest technologies available in every function – sales, marketing, IT, logistics, etc. Outsourcing allows you to rent the best technology available from the best providers.
  7. Accountability: Outsourced resources do not suffer from goal diffusion or the day-to-day fire-drills that impact full-time staff and extend project deadlines. An outside provider of resources has one responsibility and one priority, which is to complete the project. Their focus delivers better results and greater accountability.
Can you think of more reasons?

Steve

Sinbad Got Fired!

Doug Schust - Wednesday, March 24, 2010
My wife and I big fans of The Celebrity Apprentice. Sunday night Donald Trump fired Sinbad, the comedian. It was one of the few bad Apprentice shows we’ve seen. The reason it was a bad show is because the outcome was so predictable to anyone who has worked on a project team.

Sinbad was the project manager for ‘Men’s” team’s and he made several lethal mistakes. Here are the big ones:

  1. He did not unite his team around a common goal or a common vision. They had a general direction but nothing concrete to guide them on a decision-by-decision basis. They could not operate confidently and effectively without Sinbad, or even with him for that matter. A good project manager gets everyone on the same page at the beginning of the project and assign roles, responsibilities, and specific tasks.
  2. Bret Michaels is clearly a high strung guy. He became agitated by Sinbad’s lack of direction, poor communication and fuzzy goals during the team's first meeting. Bret had a point but he handled it poorly by getting angry. Sinbad decided to ignore Bret instead of confronting the petulant Poison frontman. That proved to be a mistake since, Bret, had no choice but to (reluctantly) share his concerns with Mr. Trump in the Boardroom, where the firings take place. Sinbad enabled his poorest performer by not addressing his concerns and taking positive corrective action, that could later be used to deflect an attack.
  3. Every project, no matter how small, has milestones and communication checkpoints. That’s how you know progress is being made and the team is still aligned. Project timelines are lost at the beginning of projects, not at the end. Sinbad took his responsibility too lightly. He was responsible for everything. He was responsible for the process and the outcome.  He forgot he had to answer for A-Z to Mr. Trump.
  4. So where was his “team?” Coming off the drubbing the Men's team gave the “Women” in week one, the Men were a little cocky and, apparently, unwilling to step up in a positive way for one another. They let their leader die. Shame on them. They all knew the project wasn’t going to magically come together at the end, that Sinbad was a poor leader, and that he would probably take the fall. Why didn’t one of them warn him? Because the Celebrity Apprentice is a competition, a game.

I guess that means that none of these things, these fatal flaws, could happen in real life? Nonsense, these same team dynamics happen in real life all the time. If you see them happening on one of your team's, do the right thing. Step up and help correct the situation. Don't get mad and pout, bring the team together, objectively define the issues, and take corrective actions.

Now we know why Sinbad got fired.

Steve

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