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Aligned Marketing Blog

Marketing executive, Steve Hartkopf shares all in this informative yet personable blog.

Can Apple Help Your Business?

Steve Hartkopf - Wednesday, January 20, 2010
It’s something to think about.

Apple’s iPhone and Apps Store are monster hits. Apple may sell 40-45 million iPhones in 2010 and that’s on top of the current 50 million iPhones and iPod Touch already sold worldwide. These products are useful and very cool. Part of their success is driven by the iTunes App Store.

Apple says there are 125,000 developers in their Developer Program and over 85,000 Apps available for downloading. In mid-2009 Apple announced that the App Store had reached 1 billion app downloads…four months later (September, 2009) that number crossed the 2 billion mark. Wow.


Want to be part of the action?

Before I tell you how, I need to ask you for a favor: Please go to the iTunes Store and either click here or type in “Aligned Marketing.” I’ll wait. Do you see my picture? Okay, now download the App. The next time you sync your iPhone a new icon (the Aligned Marketing target in our logo) will be added to your iPhone screen.

Press the icon anytime and you’ll have immediate access to all my latest blogs, Tweets and videos on the Aligned Marketing YouTube Channel. Each one is configured for viewing on your iPhone. Yes, we’ve gone mobile.

It’s a great way to read a blog when you’re not in front of your computer. I wish more people would do this. If you’re interested in getting your own free iPhone App, here’s how.

Visit www.MotherApp.com and click on the link in the center of the page just under “MotherApp BlogEngine.” Here is what you should see:
 
MotherApp’s BlogEngine is the amazing tool that converts your blog and tweets into a native iPhone app in minutes with zero coding.

Simply enter your RSS feed URL, Twitter name and a description of your blog, then upload two images and voilà – you’ve created your very own iPhone app!

MotherApp takes care of submitting the app to Apple for approval and notifies you when it’s available for download.

It’s that easy!

It wasn’t quite that easy. There were some minor communication issues during the process and it took more than the promised two weeks to deliver. But so what? It’s hard to complain when you get something this cool for FREE.

I don’t yet know if this is going to help my business or not. But how much would you pay if someone said, I can expose your business, your website, YouTube Channel, Twitter account and blog, to potentially 50-100 million people?

Okay, now send me that money.

Steve

P.S. Let me know if you need any help.

Fire, Jesus and the Internet

Steve Hartkopf - Monday, January 11, 2010
As my title suggests, I’m going off the reservation with this post. Today’s post isn’t about business or communication. It’s about me. It’s about you.

When I look over the expanse of human history I see three significant events:
  1. Fire
  2. Jesus and
  3. the Internet

I know a lot more happened, I just think the rest of it is largely subtext. I guess I’m a big picture guy. Some of us operate at 20,000 feet and some us at 3 feet. That’s fine. We’re just different. One view is not necessarily better than the other and we need both types of people (and a lot more) in the world. We all have a role to play.

I’m a good guy to have on your strategy development team. I can spot trends early on in their development and ways that seemingly unrelated events and conflicting data are, in fact, lining up to a predictable conclusion. Rarely a week goes by that I’m not amazed that someone, or some company, “didn’t see that coming.” That’s one of my strengths, but I have weaknesses too.

Even though I consider myself a decent writer, I’m not the guy to hire if you want to a write long detailed process manual, which may be needed to implement a strategy. I’d get about 90% through, get bored and struggle with the last 10%. Attention to detail has been a life-long issue for me. My best work has been done when I had highly analytical teammates, people to help me with details. These differences are good, in fact they’re important.

Can you imagine how boring it would be if every night you sat down with your friends and family and said, “Okay, what should we talk about? Fire, Jesus or the Internet?” That wouldn’t work well, although I know people who, it seems, do only talk about the last two.

It’s hard to figure out your own set of words. It takes time and effort to work through and reconcile your inner-most thoughts and feelings. But that’s exactly how we learn about ourselves. My little three-word exercise is just one tactic and those are my results.

I’m going to assume your list, your top three (fifteen, whatever) is different than mine and that’s the point. Write your own list. Once you have it, study it. What does it tell you about yourself? How can you incorporate your natural tendencies, the real you, into your work? How can you mix it into your fun?

I’ve shared my list. Care to share yours?

Steve

Using Testimonials in Your Sales Copy

Steve Hartkopf - Wednesday, January 06, 2010
Sales letters and direct marketing predate the first postage stamp, Shakespeare had children pass out flyers announcing his plays.

The fall of the Berlin Wall (November 9, 1989) signaled an end to the Cold War (see Reagan's speech at Brandenburg gate) but the changes for the “brick and mortar” world were only beginning because The Wall came down about the same time as the Internet, and online marketing, was ramping up.



In the early days of the Internet security and trust were huge issues and, in case you haven’t been paying attention, they still are. To combat that angst many marketers use recommendations, endorsements and testimonials, which for our purposes, are all the same. If you’re going to use testimonials in your sales copy there are a few things you should know.

1. Add names and website addresses (URL) to your photos.


Names and web addresses make your testimonials more believable. Text and names, I’m sorry to say, can be and are faked. Providing additional information such as a name and/or URL gives your  audience enough information to investigate and verify your claims  The verification opportunity increases the credibility of your testimonials.

Photos of those providing your testimonial are great because they carry a hidden message – our customers are so passionate about our products and services that they are willing to share personal information and be accountable for our results.

2. Audio or video.


Audio and video endorsements are even better than text and photo endorsements. Hearing the sound of someone’s voice and/or seeing them deliver a a testimonial, with all the visual cues that come with direct communication, is more personal and, therefore more believable, than words on a page and a static photo.

It’s also easier for your satisfied customers to communicate their wonderful experiences through the spoken word, something they use every day, than it is in writing, which usually takes more time.

3. Highlight your testimonials.


Using a Light Yellow highlight around your copy (or even a photo or video image) is an excellent way to draw attention to them and  make them stand out on the page. If yellow is too in-our-face for your tastes or conflicts with your color scheme, then a Light Blue or Gray highlight also works well. And don't go nuts with the yellow, you'll look like the schlockmeister.

4. If you have lots of testimonials, sprinkle them.


Having a bunch testimonials is fantastic. My recommendation is to sprinkle them around the page to avoid having a “testimonial section.” A testimonial section, where you list 4, 5, 6 or more testimonials, is a bad idea since most people will only read one or two. Testimonials are precious so you’ll want to extract as much value as you can from each one.

A good place to insert them is right below your sub headlines.

5. If you have only one or two testimonials insert them below the mid-point of your sales copy.


Inserting one or two testimonials below the mid-point of your sales copy gives you enough time to make your pitch and, then, have it reinforced by satisfied customers.

Some marketers argue that your testimonials should be inserted right after your first sub-headline, to encourage your audience to keep reading, but I disagree. If you’ve pulled someone into your website they, typically, will read a paragraph or two before they consider leaving. If your copy is well-written that’s enough time to make your strongest points and then use your testimonials for reinforcement.

6. Testimonials need to be results-oriented.


In short, your testimonials shouldn’t be “Yippee, Sam’s the best ever!” Testimonials need to be about the results produced by your product or service. Those results are even more believable if they are qualified (“excellent service”) and quantified (“the work was delivered as promised in 4-hours”).

What do you think? Are testimonials part of your sales arsenal?

Steve


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